Health
Users of Weight-Loss Injections Face Financial Risks Over Paperwork Errors

More than one million individuals in the UK using weight-loss injections such as Mounjaro and Ozempic have been warned they could face significant financial losses due to a common paperwork error. A recent survey revealed that many users are unsure about how to declare these medications on travel and health insurance forms, which could lead to invalidated coverage.
A study conducted by Consumer Intelligence found that approximately 26 percent of 1,000 UK adults surveyed did not know whether their use of these injections should be classified as a medical condition or cosmetic treatment. While 24 percent viewed them as medical treatments, 11 percent considered them lifestyle choices, similar to procedures like botox. This confusion puts users at risk, as failing to disclose the medication could invalidate their insurance claims, even for unrelated issues.
Ian Hughes, Chief Executive of Consumer Intelligence, noted, “This confusion isn’t academic — it has real consequences for millions purchasing travel and health insurance.” The issue becomes critical considering that around 27 percent of claims were denied in 2022, according to the Financial Conduct Authority. The number of complaints to the Financial Ombudsman Service regarding denied claims reached over 8,000 between 2023 and 2024.
As the popularity of weight-loss injections grows, some insurance companies have started incorporating specific guidelines regarding these medications into their policies. Users may find themselves facing increased premiums, potentially adding up to an extra £5 per day to their insurance costs, as they must specify which health conditions led to their prescriptions.
Understanding Weight-Loss Injections and Their Risks
Weight-loss injections like Wegovy, a modified version of the diabetes drug Ozempic, and Mounjaro have gained traction due to their effectiveness in promoting weight loss and reducing the risk of serious health issues. These medications work by suppressing appetite through mimicking a hormone known as GLP-1, which signals fullness to the brain.
Both Wegovy and Mounjaro are classified as GLP-1 receptor agonists. The former has been available on the NHS for years, while Mounjaro, a newer option, is expected to be added to NHS prescriptions this year.
To qualify for NHS prescriptions, patients typically need a body mass index (BMI) of 30 or higher and a related health condition like high blood pressure. Private prescribers offer these medications more broadly, but with increasing scrutiny, video consultations are now mandatory to verify patients’ health claims.
While many users report significant weight loss, there are risks associated with these drugs. Common side effects include gastrointestinal issues like nausea, bloating, and constipation. Dr. Sarah Jarvis, a GP and clinical consultant, highlighted that severe acute pancreatitis, though rare, affects about one in 500 patients.
Evidence regarding the mental health implications of these injections is still inconclusive. Reports have linked 85 patient deaths in the UK to these medications, raising concerns about their safety.
Emerging Trends and Black Market Concerns
The demand for effective weight-loss solutions has led to a rise in black market activity, particularly for a new drug called Retatrutide, which is still in clinical trials. This once-weekly injection, developed by US manufacturer Eli Lilly, is not legally available for purchase. Despite this, desperate users are turning to online platforms to acquire what they believe are legitimate products, often encountering dangerous counterfeit versions.
The surge in interest follows a significant price increase for Mounjaro, which has seen costs rise by up to 170 percent. Early studies suggest that Retatrutide could help users lose up to a quarter of their body weight within a year, nearly double the effectiveness of existing treatments like Wegovy and Ozempic.
Healthcare professionals caution against purchasing these medications online, as they pose considerable health risks. As the market for weight-loss drugs expands, the importance of proper disclosure and understanding of insurance policies becomes increasingly crucial for users seeking treatment. The industry continues to stress the necessity of declaring pre-existing medical conditions, urging individuals to consult their insurers if they are uncertain about their obligations.
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